Context HelpIf you lose your way inside our hosting Control Panel, the first thing you should do is push the Help button, which is visible on each and every page. A context menu will open. It contains thorough information about all the actions that you can perform on that particular page. Each pop-up menu appears on the very same page so that you can swiftly get back to your work.
Video TutorialsWe have a rich library of tutorial videos explaining how to use our Control Panel. They're created for those of you who would like to see how things are getting done rather than only reading articles. In this way, anyone can swiftly get to know our web hosting Control Panel by merely watching our step-by-step video tutorials.
F.A.Q.If you can't discover the solution you need, check out our comprehensive FAQ section, which includes questions asked by real individuals and offers real solutions. We constantly "revamp" our FAQ database with new entries so as to cover all the new additions and innovations associated with our web hosting platform.
Ticketing SystemIf you still can't discover the solution you are looking for in the Frequently Asked Questions database either, you can get in touch with our great team of customer service technicians available 24x7 and ready to assist you with any issue. Each trouble ticket you open will be answered in less than one hour (the average trouble ticket response time is only twenty mins), so you will never have to wait a long time to get an answer to your question.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 210816
Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com